Go to Ordersin your dashboard. Every checkout attempt — paid or not — appears here, newest first, with the customer's name, email, amount, and status. Use the filter buttons at the top (All, Paid, Pending, Test) to narrow the list. Click any order to open its full detail.
What each status means
- Paid The payment succeeded. This is a completed sale — the buyer received their confirmation email and any post-purchase email you set up.
- Pending The buyer started the payment but hasn't finished. Some payment methods (like bank transfers) can stay pending for a while; the status updates automatically once Mollie confirms.
- Failed The payment was attempted but didn't go through (declined, cancelled, or an error). No money was taken. The buyer can simply try again with a fresh checkout.
- Expired The buyer never completed the payment in time and the attempt lapsed. Nothing was charged.
Test orders
Orders you placed yourself in test mode are tagged Test and kept out of your Paid view, so they never inflate your real revenue. Use the Test filter to see them on their own. (See Going live for how test and live mode are decided.)
The order detail page
Click an order to see everything recorded for it: the buyer's details, the product, and the full financial breakdown (price excl. VAT, VAT amount and rate, and total). These details are saved as a copy at the moment of purchase, so the record stays accurate for invoicing even if you later edit or delete the product.